CUSTOMER ENQUIRY SUPPORT:

We offer long- term, durable technical solutions to the following problems, using our state-of-the-art products:



Waterproofing:

Thank you for selecting "Waterproofing". To help us in guiding you to solve your specific problem, please answer the questions that follows, by clicking on your choice

Do you want the waterproofing treatment done on a:

(a) Roof
(b) Lintel/ chajja
(c) Basement
(d) Floor
(e) Side Walls (Vertical surface)
(f ) Terrace Garden

option (a) i.e. Roof

Is the roof:

(a) New, i.e. first time waterproofing
(b) Old roof of an existing structure/ building.

As you have chosen "New" which entails waterproofing for the first time, please follow spec 1 (Go to our listing on 'Specs' and choose Spec 1 for details). In case you want our applicator to do it, please call us.

option (b) i.e. Lintel/ Chajja

$$$ Is it a new one, i.e. first time waterproofing required?
### Is it an old one, which requires to be repaired first and then W/P can be done?

If $$$ then please follow Spec 1.
If ### then please follow Spec 2 then Spec 1.

option (c) i.e. Basement

(i) Is it a DPC (Damp Proof Course) on a new building, that you are looking for?
(ii) Is it rising dampness on an existing floor?
If (i) follow Spec 3
If (ii) follow Spec 4

option (d) i.e. Floor

Please click on the type of floor
(a) Is it tile?
(i) Mosaic
(b) Is it mosaic?

Are you in a position to keep the floor "out of use" for the time that will be required to repair the floor?

Yes No

If yes, please follow Spec # 3after removing the tiles. After DPC, you can re-lay the tiles, if they are ok. Otherwise, we suggest that you go for new tiles of your choice and while fixing them, use our tile fixing compound Setfix TA

(ii) Epoxy Floor
We do not have a solution in our range.

(iii) Plain cement floor (coloured or otherwise)
follow Spec 5.

(iv) Glazed Tile Floor (Spartek type)
please follow Spec 3, after removing the tiles. You may re-lay these tiles or new tiles after the treatment, but we recommend use of SETFIX TA for fixing the tiles.

(v) Factory Flooring
(vi) Ironite Flooring
(vii) Hard Top Industrial Floor
For option (v), (vi), (vii) please go to main Menu and click Item # 3, i.e. "Damaged Flooring"


option (e) i.e. Side wall

We assume that the side wall which is damaged is brick work. If the damp patch is occuring on the outside wall, treatment has to be made on the outside wall only. Similarly, if it is on the inside wall, please treat only the damaged area of the inside wall.

Follow Spec 6, but make sure that there are no concealed source of water seepage, like leaking pipelines, joints, voids or TV antenna channels through which rainwater might be flowing. All such sources should be treated by a plumber, before implementation of Spec 6.

option (f) i.e. Terrace Garden

Please follow Spec 7 in full details. As this is a tricky area, we recommend the use of our authorized applicator with free periodic supervision by our Application Engineers.

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Repairs in a Concrete Structure:

a) Is the repair on a:

(i) Column
(ii) Slab
(iii) Pillar
(iv) Beam
(v) Water Retaining Structure
(vi) Any other

b) How old is the structure


(i) Less than 5 years
(ii) 5 to 10 years
(iii) 10 to 20 years
(iv) above 20 years

c) Is it a marine structure? Yes/No

d) Is it very near to some water body? Yes/No

e) Is the reinforcement rods visible? Yes/No

f) Have they rusted? Yes/No

g) Has the structure suffered from differential settlement? Yes/No

If yes, we have no solution.

We recommend that you follow Spec 8 with (a) or (b) or both, in case you have answered 'yes' to Q.2(e) anf (f), oras may be your case. However this job calls for use of speciality chemicals and the applicator needs to be trained in their use, so we would suggest that you use our trained, authorized applicator to treat your structure.

In case you are not using our authorized applicator and arranging to apply our products with your own resources, we shall neither be able to guarantee the performance of our chemicals nor the overall job, as dozes and application techniques will not be under our control.

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Damaged Flooring:

Is the floor which has to be repaired

Industrial Floor

Domestic Floor

If 'Industrial' are you planning to do a new floor altogether after dismantling your existing floor?

Yes/No


If yes, what out of the following points do you like to have in your new floor?

No joints

Seam less, meeting FDA criteria

Smooth

Resistant to chemicals, nild acids

Aesthetically pleasant to look at

Easy to clean

If your answer to all the above questions is 'yes' then we recommend an epoxy floor. For colour, thikness and other options that you can avail, please feel free to contact us for free consultancy. Our Engineer will inspect your premise with our trained applicator and quote our price to you. Otherwise, Will your floor require the following properties:

Strong and hard floor

Repairable easily

Strong resistance to abrasion and wear

Can be laid easily

Can be cleaned and maintained easily.

Long life

If your answers to the above criteria are 'yes' then we recommend a cementitious floor, broodcasted with SETTOP non-metallic, granular floor hardener.


SETTOP has to be sprinkled on fresh concrete (at least M-20 grade) after the bleed water has emerged on the surface and the top has a sheen. The doze depends on the level of hardness and abrasion resistance that you are looking for, varying between 3 to 6 kgs per square meter, as per recommendation made in the product data sheet. SETTOP works on the top layers and over- trowelling may push the non-metallic granules deep into the concrete and then the desired effect will not be achieved. Curing should be done normally for 28 days either by pond curing or using a curing compound in the SETCURE range. Poor curing can lead to failure in floor performace in the long run.

In case your own masons are doing the SETTOP work, we recommend that you follow our specification no……9…. or in case you want our technical assistance, then please feel free to call us for our paid supervision service.

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